Privacy Policy

1. Who We Are

TOW24 operates the website tow24.is and provides towing and roadside assistance services in Iceland. This Privacy Policy explains how we collect, use, and protect your personal data. Contact: info@tow24.is

2. Data We Collect

We may collect the following data when you use our website or contact us:

• Name and contact information (phone number, email) when you call or contact us
• Technical data: IP address, browser type, pages visited, time of visit (via cookies)
• Language preference and theme preference stored in cookies on your device

3. How We Use Your Data

We use your data to:

• Provide our towing and roadside assistance services
• Respond to your inquiries
• Improve our website and services
• Remember your language and theme preferences

4. Cookies

We use the following cookies:

• tow24_lang — Stores your language preference. Expires after 365 days.
• tow24_theme — Stores your chosen colour theme. Expires after 365 days.
• tow24_cookie_consent — Stores your cookie consent choice. Expires after 365 days.

These are strictly functional cookies. We do not use advertising or tracking cookies. You may decline cookies; the website will still function, but your preferences will not be saved.

5. Third Parties

We use Google Fonts to load web fonts. This may cause your browser to contact Google servers. We do not share your personal data with any other third parties.

6. Data Retention

We only retain your personal data for as long as necessary to provide our services or as required by law.

7. Your Rights

Under GDPR, you have the right to access, correct, or delete your personal data. To exercise these rights, contact us at info@tow24.is.

8. Security

Our website uses HTTPS encryption. We take reasonable technical measures to protect your data.

9. Changes

We may update this policy from time to time. The date at the top of the page shows when it was last revised.

10. Contact

For any questions about this policy, please contact: info@tow24.is